Last Updated: June 19, 2026
Our Commitment to Data Protection
We are committed to protecting your personal data and respecting your privacy rights in accordance with the General Data Protection Regulation (GDPR) and applicable Australian privacy laws.
Legal Basis for Processing
We process personal data based on the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for specific purposes
- Contract: Processing is necessary for the performance of a contract with you
- Legal obligation: Processing is necessary to comply with legal requirements
- Legitimate interests: Processing is necessary for our legitimate business interests, provided these do not override your rights
Your Rights Under GDPR
As a data subject, you have the following rights:
Right to Access
You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies beyond the first request.
Right to Rectification
You have the right to request correction of any information you believe is inaccurate or incomplete.
Right to Erasure
You have the right to request deletion of your personal data under certain conditions, subject to legal retention requirements.
Right to Restrict Processing
You have the right to request restriction of processing your personal data under certain circumstances.
Right to Data Portability
You have the right to request transfer of your data to another organization or directly to you under certain conditions.
Right to Object
You have the right to object to our processing of your personal data under certain conditions.
Rights Related to Automated Decision Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning you.
Data Protection Officer
For questions about data protection or to exercise your rights, you may contact us at:
Exercising Your Rights
To exercise any of your rights, please contact us using the information provided above. We will respond to your request within one month, though this period may be extended by two additional months for complex requests.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable data protection laws.
In Australia, you may contact the Office of the Australian Information Commissioner (OAIC).
International Data Transfers
When we transfer personal data outside Australia, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by law.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.